NHTSA Complaint #11581687 — 2020 TESLA MODEL X

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11581687
Vehicle	2020 TESLA MODEL X
Component	STRUCTURE:BODY
Date of Incident	March 9, 2024
Date Filed	April 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.

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