NHTSA Complaint #11538192 — 2020 TESLA MODEL X

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11538192
Vehicle	2020 TESLA MODEL X
Component	STRUCTURE:BODY
Date of Incident	July 26, 2023
Date Filed	August 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The vehicle's A/C system was not working as intended, noticing air is blowing very weak. The vehicle was took to tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020.17, not covered by tesla insurance.

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