NHTSA Complaint #11580467 — 2019 HONDA CIVIC

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11580467
Vehicle 2019 HONDA CIVIC
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.

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