NHTSA Complaint #11682607 — 2019 HONDA CIVIC

I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn’t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn’t start at all. I then got it towed to an auto shop and they installed a new starter. The new starter worked for a month before another incident in a Walmart parking lot where it would not start after turning the key multiple times. After a few times it started and I drove it again to the same auto shop. The auto shop had no trouble starting it, they turned it on and off several times without any fault. That was in July of 2025. Fast forward a few weeks later, there was two instances in which the car did the same thing, the engine was not turning on only the front dashboard lights. After the first try it turned on. Now on 8/22/2025 as I was driving on the highway going 75mph the car stopped decelerating. Pressing the gas pedal did nothing. It stopped completely, thankfully I was able to stop on the side of the highway but it was still a very dangerous situation had it been another time during the day. This time, the engine compartment, once the key was turned was simply making a noise but not starting or “turning over”. I lifted up the hood and noticed that when the key was inserted the engine compartment was shaking. I got it towed to the same auto shop awaiting the results. I looked up the symptoms for a faulty fuel state and my car is showing to have a lot of the same as it would be that.