NHTSA Complaint #11667861 — 2019 HONDA CIVIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11667861
Vehicle 2019 HONDA CIVIC
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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