NHTSA Complaint #11578075 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled while idling after being driven for an extended period. There were several unknown warning lights on the instrument panel. The vehicle had been taken to several independent mechanics; however, the mechanics could not determine the cause of the failure. The dealer was then notified of the failure and the contact was given an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 162,000.