NHTSA Complaint #11576051 — 2015 INFINITI Q50
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11576051 |
| Vehicle | 2015 INFINITI Q50 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My braking system completely failed while I was driving with no warning of sound or dash safety indicators. The only way I was able to stop my vehicle is by shifting into park while I was in motion. Two days prior to my car losing all ability to brake, my car was routinely serviced by the local dealership. All check points were green, including my brakes. The dealership towed my car back to the service center to inspect. The diagnostics came back as the break actuator unit (computer sensor) shorted which led to no communication to the brake control assist unit (computer sensor). This loss of communication between these sensors basically caused my brake functions to fail. I was fortunate to have been leaving a parking garage and not on the open road. This could have been a fatal incident. The repairs are $7000 of which Infiniti has only offered to cover $3000. This is a safety issue and a loss of faith with Infiniti as a vehicle manufacturer. There needs to be an investigation so no lives are lost. My vehicle is still not fixed.
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