NHTSA Complaint #11689862 — 2015 INFINITI Q50

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11689862
Vehicle 2015 INFINITI Q50
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Was making a left turn when the steering stopped working and the motor lost power, the adaptive steering quit working after approximately 15 mins. I started the car and it was working. Went a half mile made a right turn and it went out again. Shut off the motor tried to start it and could not. 20 mins later it started and has been working since. Dealer couldn't find the problem and wouldn't fix it, they also said that their were no recalls but I know that is not true. Infiniti had a law suit brought against them for the adaptive steering issue. If they fixed it why doesn't it work right.

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