NHTSA Complaint #11649578 — 2015 INFINITI Q50

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11649578
Vehicle	2015 INFINITI Q50
Component	POWER TRAIN
Date of Incident	March 20, 2025
Date Filed	March 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defective transmission. When I contact Infiniti consumer affairs they simply say that they cannot help me because the vehicle does not have warranty. If i had warranty then I would not be reaching out to them for assistance in replacing the transmission.

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