NHTSA Complaint #10855706 — 2015 INFINITI Q50

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10855706
Vehicle 2015 INFINITI Q50
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 8,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETHING IS WRONG WITH THE STEERING OF THE CAR AND THAT IT KEPT WAS PULLING TO RIGHT HARD. I TOLD HER TO FIND A SAFE PLACE TO PULL OVER AND TURN THE CAR OFF AND THEN START IT AGAIN. AFTER SHE WAS ABLE TO STOP SOMEWHERE SAFELY SHE TURNED THE CAR OFF AND THEN RESTARTED IT AND THE STEERING SEEMED NORMAL. I HAVE EXPRESSED MY CONCERNS OF THE SAFETY OF THE DRIVE BY WIRE AND STEERING ASSIST TO THE DEALER WE BOUGHT IT FROM AND TO INFINITI CONSUMER AFFAIRS WHEN THIS HAPPENED THE FIRST WEEK OF OWNING THE CAR, NOW THAT IT HAS HAPPENED AGAIN HAVE NO CONFIDENCE IN THE SAFETY OF THIS CAR, ESPECIALLY WITH MY 3 YEAR OLD IN IT. I CAN NOT EXPRESS TO THE WORRY I GO THROUGH EVERY TIME THEY DRIVE THE CAR. I INTEND ON CONTACTING BOTH THE DEALER AND INFINITY CONSUMER AFFAIRS BUT I KNOW WHAT I CAN EXPECT FROM THEM, NEXT STEP IS CONTACTING A LEMON LAW LAWYER FRO FURTHER ADVICE.

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