NHTSA Complaint #11573367 — 2015 FORD F-250

The contact owns a 2015 Ford F-250 The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed diesel particulate filter. The contact was informed that the diesel particulate filter needed to be replaced. The dealer advised the contact that there was a Customer Satisfaction Program for the repair, but the vehicle was not eligible. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,000.