NHTSA Complaint #11706806 — 2015 FORD F-250

The contact owns a 2015 Ford F-250. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the failure occurred. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse. The message "Rearview Camera not Available" was displayed. The contact stated that the failure obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.