2015 FORD F-250 — Problems, Recalls & Safety Data

The contact owns a 2015 Ford F-250. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the failure occurred. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse. The message "Rearview Camera not Available" was displayed. The contact stated that the failure obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.

Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.

The contact owns a 2015 Ford F-250. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank and occasionally distorted. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,327.

The contact owns a 2015 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The rearview camera displayed a black screen while the vehicle was in reverse(R). The failure prevented the contact from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.