NHTSA Complaint #11571966 — 2019 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11571966
Vehicle	2019 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	February 14, 2024
Date Filed	February 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.

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