NHTSA Complaint #11435470 — 2019 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash 1 Injury

Complaint Details

ODI Number 11435470
Vehicle 2019 TOYOTA HIGHLANDER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While entering a business park's parking lot, my vehicle suddenly and immediately stopped all forward movement. I was thrown against the steering wheel, injuring the right side of my chest and scraping the skin off my right forearm which was covered with the sleeve of my shirt. I was dazed, had no idea what happened, and thought that I had hit something but yet no airbags had deployed. When the vehicle stopped it was near a light post which I assumed I had hit. Upon exiting the vehicle I noticed the front tire was blown and the wheel was sitting on the ground at an odd angle. Walking around the vehicle showed no other body damage other that a few small strips of yellow paint from the base of the light post. When the tow truck driver was placing the chains to load it onto the flatbed, he called my attention to the fact that the drivers side control arm had failed. See the attached pictures for further detail. I am very grateful that I was not in traffic on a major highway as this would have been a horrific accident. Pictures show the control arm had a crack with exposed rust on edges of a fracture in the control arm. This vehicle has only been serviced at Toyota authorized dealerships and has undergone their multipoint inspections during these visits that include the front and rear suspension. I will not feel comfortable driving this vehicle again!

Related Complaints for the 2019 TOYOTA HIGHLANDER

Other STEERING Complaints

#11702125 Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me i...
#11571966 Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole...
#11448048 Vehicle constantly drift to the left which make it very unsafe because the driver is in a continuous correction mode ...
#11441211 Erratic steering - Steering response is unpredictable when changing lanes, especially at highway speeds. Stall out o...
#11321373 2019 TOYOTA HIGHLANDER XLE. AT 1230 MILES EPS FAILURE WARNING LIGHT CAME ON. THE STEERING WHEEL WILL NOT TURN. VE...

Recent Complaints for the 2019 TOYOTA HIGHLANDER

#11719544 POWER TRAIN I have been hearing a high pitched whirling noise. I took it to my dealership and the diagnostic report said it was a...
#11718729 POWER TRAIN I’m concerned that my transmission was defective. My vehicle has 94K miles and was told by dealer I needed a new tran...
#11718876 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abno...
#11718433 ELECTRICAL SYSTEM Upon expiration of the SOS Subscription the DCM creates a loud feedback noise that goes through the passengers speake...
#11718433 UNKNOWN OR OTHER Upon expiration of the SOS Subscription the DCM creates a loud feedback noise that goes through the passengers speake...
Check any vehicle history by VIN - Free vehicle history report