NHTSA Complaint #11571030 — 2016 HYUNDAI TUCSON

The contact owns a 2016 Hyundai Tucson. The contact stated that while his daughter was driving 25 MPH, the vehicle stalled. There was a rattling sound coming from the vehicle. The vehicle then entered LIMP Mode. The check engine warning light was illuminated. The driver was able to drive to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized due to rod bearing failure. The vehicle was not repaired. The dealer informed the contact there was no warranty coverage on the vehicle. The vehicle was taken to an independent mechanic, who informed the contact about an Extended Warranty coverage. The manufacturer was contacted and declined to authorize the repair. The contact stated that the failure was related to TSB Number: 22-01-023H-2 (Engine and Engine Cooling). The failure mileage was approximately 90,000.