NHTSA Complaint #11569024 — 2015 FORD FOCUS

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speed and attempting to accelerate, the RMP would rise, but the vehicle would not move. The check engine warning light illuminated with the following messages: Transmission friction element B performance/stuck in off position - control module of transmission (TCM); Apply time range/ performance of transmission friction element B- control module of transmission (TCM); and Control module communication Buss 'A' off instrument control panel module. The contact stated, when the engine failed there was a message that stated transmission fault, service now. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated that the clutch was defective and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.