NHTSA Complaint #11565194 — 2014 NISSAN ALTIMA

MY HEADLIGHTS HAVE GOTTEN SO BAD THAT I CANNOT SEE AT NIGHT WITH MY DIM LIGHTS. I HAVE TO KEEP MY BRIGHT LIGHTS ON TO BE ABLE TO SEE, THUS BLINDING DRIVERS DOING OPPOSITE DIRECTION . I RECENTLY WAS PULLED OVER BY STATE TROOPER, HE STATED THAT I DIDNOT TURN OFF MY BRIGHT LIGHTS AND THEN I SHOWED HIM MY DIM LIGHTS. HE STATED, OH, I SEE.... YOU HAVE NO LIGHTING ON THE DIM LIGHTS. I HAVE BEEN ON A WAITING LIST AT WAYCROSS WALKER JONES NISSAN BACK IN 2022. I WAS CONSTANTLY CHECKING BACK AND THEY INFORMED ME THEY WERE WAITNG ON MORE HEADLIGHTS TO BE SHIPPED. WELL TODAY I FOLLOWED UP AND NOW I AM BEING TOLD, THAT NISSAN ISSUED A EXTENDED WARRANTY ON HEADLIGHTS BUT IT EXPIRED IN 2020!!!!! WHAT!!!! IVE BEEN WAITING ALL THIS TIME AND NOW WE ARE DOWN TO ONE VEHICLE, OUR NISSAN AND IT IS EXREMELY DANGEROUS TO DRIVE AT NIGHT!!! I WORK NIGHTS AND HAVE NO CHOICE BUT TO DRIVE WITH MY HIGH BEAM WHICH IS AGAINST THE LAW!!!! WOULD SOMEONE PLEASE, PLEASE, PLEASE HELP ME!! I NEED TO GET MY HEADLIGHTS REPLACED ASAP FOR OUR SAFETY AND WE HAVE A GRANDBABY NOW,,,I CANNOT AFFORD TO DRIVE THIS WAY BUT AT MOMENT, THE NISSAN IS OUR ONLY WORKING VEHICLE. I AM VERY FRUSTRATED AS I HAVE BEEN TRYING TO GET HELP SINCE 2022 AND NOW BEING TOLD I MISSED THE WARRANTY LAPSE OF WHICH I WAS NEVER TOLD THIS TILL TODAY NOW!!!!! UNBELIEVABLE!!!!! I NEED THIS MATTER RESOLVED ASAP FOR OUR SAFETY AND SAFETY OF OUR GRANDBABY!!!!!