NHTSA Complaint #11686514 — 2014 NISSAN ALTIMA

I am writing to formally escalate a serious safety issue with my 2014 Nissan Altima. My vehicle is affected by the known halogen headlamp delamination defect, which Nissan has previously acknowledged in a warranty extension and service campaign. Recently, because of the dangerously dim headlights, I struck a speed bump and damaged my vehicle. More importantly, I nearly hit pedestrians crossing the street because I could not see them in time. This is a life-threatening safety hazard directly caused by the defective headlamps. When I contacted my local Nissan dealer, they refused to honor the warranty/service campaign. I was told I would need to pay approximately $2,300 for repairs because the warranty extension expired in 2020. However, I did not begin noticing headlight visibility issues until 2022, well after the coverage period had ended. This demonstrates that the defect often develops after the expiration period and should still be addressed as a known, documented safety defect.