NHTSA Complaint #11712475 — 2014 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11712475
Vehicle	2014 NISSAN ALTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2020
Date Filed	January 21, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

We took our Nissan for repair of recalled Headlights and was told they had no more headlight assemblies, they have to reorder. I got on waiting list. I called a couple of times to check on headlight shipment. Theni finally went back and they told me they stopped repairing headlight assemblies. I kept getting the run around! NOW MY HEADLIGHTS ARE SO DIM I CAN NOT SEE ROAD AND I WORK NIGHTS. I HAVE TO GET TO MY JOB WHICH IS AN HOUR AWAY, 3 HOURS EARLY WHILE I CAN SEE ROAD. PLEASE HELP ME GET HEADLIGTS REPLACED ASAP. WEBSITE IS SAYING I HAVE "0" UNREPAIRED RECALLS THAT IS NOT CORRECT. I NEVER RECEIVED RECALL ON ELECTRICAL PROBLEM SO THAT IS UNREPAIRED AS WELL. THERE MAY BE OTHERS. PLEASE HELP!!! I HAVE NO HEADLIGHTS WORKING!!!! I HAVE HAD NEAR CRASHES BEFORE THEY TOTALLY WENT OUT. I NEED THIS REPAIRED AS SOON AS POSSIBLE. THANK YOU!

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