NHTSA Complaint #11679798 — 2014 NISSAN ALTIMA

1. Component/System Failed: Halogen headlamp assemblies (low beams) malfunctioned due to delamination of the reflective surface, causing dimming. Available for inspection upon request. I have had the issue for years. Hard to see at night. 2. Safety Risk: Dim low beams reduce nighttime visibility, increasing risk of collisions. Using high beams to compensate may blind other drivers, creating further hazards. 3. Problem Reproduced/Confirmed: Not yet confirmed by a dealer or independent service center. Issue matches known defect in 2013-2018 Altima halogen headlamps (TSB NTB15-111). 4. Inspections: No inspections by police, or insurance yet. I did have it inspected with the Santa Rosa California (Jim Bone) Nissan dealer inspection under Voluntary Service Campaign (PC861/PC890). That dealer said it was not bad however the headlights were bad before and after that so I believe they lied or didn’t test it correctly. That was in 2022 I believe. 5. Warning Signs/Symptoms: Gradual low-beam dimming noticed, first observed around 2017 perhaps. I just thought it was bad but it got worse. I saw in 2020 or 2021 some notice about a class action lawsuit (Suarez?) that Nissan lost so I tried to get them to fix it but they had various dates they said claims had to be done and it was confusing. I called Vallejo Nissan and they said I had to wait. Later it kept getting worse. No warning lamps; low beams too dim for safe driving, requiring high beams. 6. Description (if uncertain): Low beams are dim, compromising safe nighttime driving. Issue aligns with reported delamination defect in halogen headlamp assemblies. Exact onset date/mileage UNKNOWN. Sought dealers inspection for replacement under Nissan’s campaign but they didn’t take care of it. Nissan should be held responsible if any deaths, injuries or damages result from this issue. They should fix this asap! This is a major common issue you should already have on file.