NHTSA Complaint #11665287 — 2014 NISSAN ALTIMA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11665287
Vehicle 2014 NISSAN ALTIMA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The headlights are extremely dim due to Nissan's design flaw. There was a settlement in 2022 to have these replaced for free. However, the Nissan dealership conveniently passed my headlights (as well as many others, as stated in online forums), and we were unable to qualify for the replacements despite the lights being so dim that I had to switch to my high-beam lights in many situations. Now, after the settlement has expired, Nissan has failed my headlights and is asking for $1360 to replace the assembly. I find this action from Nissan to be in bad faith.

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