NHTSA Complaint #11564892 — 2014 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11564892
Vehicle 2014 FORD C-MAX
Component STEERING
Date of Incident
Date Filed
Mileage 307,868 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of NHTSA Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the failure and was confirmed that the VIN was not included in NHTSA Campaign Number: 14V514000 (Steering). The manufacturer also confirmed that the VIN was included in NHTSA Campaign Numbers: 20V331000 (Latches, Locks, Linkages) and 22V413000 (Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 307,868.

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