NHTSA Complaint #11702942 — 2014 FORD C-MAX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11702942
Vehicle 2014 FORD C-MAX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

While car shopping, I found a Ford hybrid listed with ~40,760 miles. Its public history shows a severe, unexplained odometer discrepancy. In September 2022, mileage was ~38,353. By May 2023, it spiked to 392,484. The current title shows 40,760 miles marked with a † (dagger), indicating "mileage discrepancy" or "not actual mileage." The seller is marketing it as a low-mileage vehicle. This misrepresentation poses a serious safety risk. A car with potentially 400,000+ miles of wear is being sold as having only ~40,000. Critical safety components like brakes, suspension, tires, and the hybrid battery system degrade with use. Concealing this extreme wear risks mechanical failure, endangering the buyer and others on the road. The problem is documented in the vehicle history report. I did not purchase the car. This appears to be odometer fraud and title washing, turning a high-mileage vehicle into a deceptively "low-mileage" sale, creating a significant safety hazard.

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