NHTSA Complaint #11564712 — 2016 MERCEDES-BENZ METRIS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11564712
Vehicle	2016 MERCEDES-BENZ METRIS
Component	STEERING
Date of Incident	January 2, 2024
Date Filed	January 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The aluminum bolts that hold the power steer motor failed: one bolt was sheered off, one was completely missing, and another was completely unthreaded. Apparently, this is a known recall in some states but not WA: [XXX] I'm unclear why my WA-based aluminum bolts were not a part of the recall and replacement with steel bolts... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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