NHTSA Complaint #11529377 — 2016 MERCEDES-BENZ METRIS

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact related the failure to NHTSA Campaign Number: 17V595000 (Steering). The vehicle was taken to the dealer, who informed the contact that the VIN was not included in the NHTSA Campaign Number: 17V595000 (Steering). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.