NHTSA Complaint #11563172 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11563172
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2023
Date Filed	January 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The power liftgate stopped working. This is the exact issue described in the 23V-338 / 49A Recall. The year, make, and model of my car are the same as detailed in the recall, but this specific VIN is not included. The issue is due to an electrical short that poses a fire hazard. There is no manual way to open the liftgate, it completely relies on the functionality of the electric system. It is clear that the 23V-338 / 49A Recall should include a wider range of VINs including mine.

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