NHTSA Complaint #11562223 — 2014 TOYOTA CAMRY

Certain toyota models between 2012-2014 had a defective software and torque converter which if left alone, will end up ruining your transmission. Toyota decided to extend the warranty to 150k miles or 8 years, whichever comes first to fix this issue instead of actually recalling every affected car and performing the software update + torque converter replacement. Dealers were instructed to only perform the fix to cars that were already exhibiting symptoms. This is problematic in my case because even though my car is only at 110k miles, the 8 hear period expired last year and I just started having issues with the powertrain. I would have been able to notice these issues earlier if we didn't have covid for the past 3 years, which changed my daily routine from being a constant commuter to working from home so less miles were put on my car. Now I'm stuck, as well as many others, with a 7k bill to fix a torque converter and transmission all because toyota did not care about their customers. This is also a safety issue as your transmission would just continue to get worse and possibly break entirely while driving