NHTSA Complaint #11561023 — 2020 AUDI A5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11561023
Vehicle	2020 AUDI A5
Component	UNKNOWN OR OTHER
Date of Incident	December 9, 2023
Date Filed	December 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Audi issued a service bulletin 90T2 in regards to the telematics control module failure. With this failure the Bluetooth feature in this car no longer works. Most if not all states have adopted laws in regards to hands free devices. This is a know issue with Audi and this has lapeciric year car however there is no recourse in getting it repaired except to pay out of pocket. The is a $2200 dollar repair and insane for a consumer to have to pay when the company knows this part is faulty.

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