NHTSA Complaint #11560248 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that an abnormal clicking sound was coming from the steering wheel. There was no warning light illuminated. Additionally, the contact stated that the steering wheel had become loosened while driving at various speeds. The vehicle was taken to an independent mechanic where the contact was informed that the plastic bearing behind the air bag in the steering column had fractured and needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.