NHTSA Complaint #11719599 — 2018 FORD F-150

Tried to open door to put my 2 year old in her car seat and it wouldn't open, assume this was due to the extreme cold. So I took our other vehicle, few days later when it warmed up I again went to leave with my daughter and this time the door opened but will no longer latch shut. Tried toggling child lock messing with lock mechanism on top of the door Tried both interior and exterior handles but it will not latch no matter what I do. Now all my lights are staying on and door ajar light and icon are on and won't go off. I currently have the door ratchet strapped inside the vehicle to hold it close and I cannot drive it due to the safety concerns if the strap let's loose and the door flings open... There is a recall for frozen door mechanism my vehicle falls in this range and I was notified previously I qualified for the recall. Now that it actually happened it shows my vehicle isn't listed and the dealership wants to charge me for a safety recall that should be covered.