NHTSA Complaint #11698830 — 2018 FORD F-150

Started vehicle could not move the wheel to turn towed it to a repair shop said it was not reading any codes it eventually let the wheel move again called ford service centers and they told me not to bring it in and if it doesn’t read codes and the vechicle steering does not lock up for them nothing they can do. I see this vehicle has had recalls on the steering issues but not my vin number was told don’t drive it or take your chances . The truck has low mileage and steering should have never locked up so hard that I am strong could not turn the wheel kept trying for hours till it would move shakes when driving jumps all over the road sloppy steering and I’m told no code can diagnose what the issue is with steering ?