NHTSA Complaint #11559669 — 2019 FORD EXPEDITION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11559669 |
| Vehicle | 2019 FORD EXPEDITION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
August 08, 2023 on highway while driving, powertrain malfunction/reduced power warning appear, followed by a pre-collision assist failure and an electrical fault with turbocharger sensor. Pulled over, waited 30 minutes, restarted and all warnings went away. 9/11/23 vehicle diagnosed with cam phaser failure. 11/22/23 cam phaser repair completed. 11/23/23 while driving on highway, same series of events as August occurred. However, this time the service engine soon light did not go away. Returned home on 11/25/23. On 11/26/23, while driving in neighborhood the engine lost all mechanical power(ability to steer, provide any acceleration, or shift gears). Vehicle towed to dealership. Diagnosed with a snapped timing chain and associated timing components (e.g., pistons). Had this occurred while driving on highway or other major thoroughfare, not only would the occupants lives been at risk but the lives of those around me would have been at risk because the ability to maneuver the vehicle was impaired and loss of control would have occurred.
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