NHTSA Complaint #11554147 — 2016 FORD F-150

Before purchasing, it was later outlined by a different dealership/repair shop that the truck had previously had the remain replaced sometime before 21,000miles. At 25,000 miles truck was sent to West Hills Ford dealer ship for warranty work. When truck was returned, a complaint was made before leaving the dealership stating that; The motor had a slight engine shake, and the RMP's failed to hold study at ideal, and ran slightly rough. Dealership (west hills auto) replied; Until failure warranty would not fix. At 41,000 miles motors timing system failed and was eventually paid for out of owners pocket; as covid-19 loomed repairs where unavailable and both factory warranty and extended warranties where exhausted. Owner is currently in the process of filling complaints with state attorney general. At 44,000 miles the motor has completely froze and remaining unrepaired. Outsourced extended warranty claim was filed and a claim number was approved, but never redeemed, and still remains unpaid to mechanic shop.