NHTSA Complaint #11716448 — 2016 FORD F-150

On 11/22/18, Thanksgiving Day, I was driving our 2 year-old Ford Lariat F-150 Supercrew alone on a backroad in Northern Colorado. I was going approx., 65MPH when out of nowhere the truck downshifted from 6th to 2nd gear and caused the truck to lockup, slam me into the drivers seat, and stop in the middle of a thankfully empty road. The engine made a popping sound. The truck made creaking noises from the wheels as I drove it home. It immediately started leaking oil. I took the truck that was still under warranty to the local dealer we bought the truck from the following week as it was a holiday, where I left the truck for a few days, and upon pickup, was told my concerns could "not be replicated" other than an oil leak. I spoke to the 'managers' in a backroom who were 2 men who LITERALLY told me I just needed to learn how to drive my truck better. I asked them if they had actually driven the truck to LISTEN to what a truck still under warranty sounded like after it how downshifted for no logical reason and dead stopped in the road after locking up. They did not. I told them I thought they wiped the codes and were relying on computers to diagnose issues and if Ford knew they had a problem and were hiding it, and people died, Ford would be sued. True story. I reported this to the FBI due to the response because it was disturbing. I know what happened to me when our truck downshifted. If I was on the highway people would have died. Period. I have 10 years worth of documents and all the Ford notes on everything that went wrong with the truck after that catastrophic event. I have 4 official complaints filed with Ford Corporate starting in early Feb., 2019 through late 2025. Shoutout to FormulaFord Rutland for being kind and ethical. I have pictures and video of our truck acting like "Christine" because the software goes haywire when it feels like it. I have the oil leaks and sounds from the wheels recorded on video. Ford Fusion did the same thing. Ford knows. Not ok