NHTSA Complaint #11546028 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle started shaking abnormally upon startup. The contact also heard an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the camshaft phase sensor was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 30,000.