NHTSA Complaint #11544919 — 2017 TOYOTA PRIUS PRIME

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11544919
Vehicle	2017 TOYOTA PRIUS PRIME
Component	VISIBILITY/WIPER
Date of Incident	September 12, 2023
Date Filed	September 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't notice at all. The crack is a "L" shape, about 15 in at each direction. The firs Windshield crack was happened about a year ago. Toyota dealer replaced it with an original Toyota Windshield. I believe this particular Windshield type isn't strong enough to withstand a small stone hitting it. As I didn't notice any loud popping sound during driving

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Other VISIBILITY/WIPER Complaints

#11014500 — August 10, 2017 — WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY. I DID NOT NOTICE ANYTHING HITTING IT, BUT THERE ARE CRACKS ON THE CENT...

#11011972 — August 1, 2017 — I HAVE HAD THE PRIUS PRIME FOR ONLY FOUR MONTHS WHEN I WAS DRIVING TO WORK ON A HIGHWAY AND A SMALL ROCK HIT THE EDGE...

#11000851 — June 23, 2017 — WINDSHIELD DEVELOPED A CRACK WHICH STARTED EXPANDING RAPIDLY DUE TO HEAT. DEALER REP SAYS ITS DUE TO A ROCK HIT MAYBE...

#10995451 — June 16, 2017 — THE VEHICLE HAD AROUND 5K MILES ON IT WHEN THIS OCCURED. A SMALL IMPACT NEAR THE CORNER OF THE WINDSHIELD HAS GROWN T...

#10965954 — March 14, 2017 — A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY.

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