NHTSA Complaint #11011972 — 2017 TOYOTA PRIUS PRIME

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11011972
Vehicle	2017 TOYOTA PRIUS PRIME
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2017
Date Filed	August 1, 2017
Mileage	8,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE HAD THE PRIUS PRIME FOR ONLY FOUR MONTHS WHEN I WAS DRIVING TO WORK ON A HIGHWAY AND A SMALL ROCK HIT THE EDGE OF MY WINDSHIELD AND IMMEDIATELY LEFT A ONE FOOT CRACK. THERE WERE NO BIG TRUCKS OR BIG RIGS NEAR ME SO I'M NOT SURE WHERE THE ROCK CAME FROM. I READ THE PRIUS FORUMS AND FOUND OUT THAT THEY HAPPENS QUITE OFTEN TO PRIUS OWNERS AND TYPICALLY COSTS $1500 TOTAL TO REPLACE THE WINDSHIELD AND RECALIBRATE THE FORWARD-FACING CAMERA AT THE DEALERSHIP. I HAVE REQUESTED A QUOTE FROM SAFELITE AUTOGLASS AND WILL CALL MY AAA INSURANCE. I SURE HOPE THEY WILL COVER THE REPAIRS AS I DO NOT BELIEVE THIS IS IN ANY WAY MY FAULT.

Related Complaints for the 2017 TOYOTA PRIUS PRIME

Other VISIBILITY/WIPER Complaints

#11544919 — September 16, 2023 — My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't no...

#11014500 — August 10, 2017 — WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY. I DID NOT NOTICE ANYTHING HITTING IT, BUT THERE ARE CRACKS ON THE CENT...

#11000851 — June 23, 2017 — WINDSHIELD DEVELOPED A CRACK WHICH STARTED EXPANDING RAPIDLY DUE TO HEAT. DEALER REP SAYS ITS DUE TO A ROCK HIT MAYBE...

#10995451 — June 16, 2017 — THE VEHICLE HAD AROUND 5K MILES ON IT WHEN THIS OCCURED. A SMALL IMPACT NEAR THE CORNER OF THE WINDSHIELD HAS GROWN T...

#10965954 — March 14, 2017 — A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY.

Recent Complaints for the 2017 TOYOTA PRIUS PRIME

#11705045 — ELECTRICAL SYSTEM — December 15, 2025 — I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many i...

#11705045 — UNKNOWN OR OTHER — December 15, 2025 — I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many i...

#11697127 — ELECTRICAL SYSTEM — November 3, 2025 — The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warr...

#11667467 — ENGINE — June 17, 2025 — Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. Thi...

#11661243 — STRUCTURE:BODY — May 15, 2025 — Background Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzar...