2017 TOYOTA PRIUS PRIME — Problems, Recalls & Safety Data

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N/A

Safety Rating

43

Owner Complaints

8 Crashes

0

Recalls

NO ACTIVE RECALLS

5

Service Bulletins

0

Investigations

Overview of the 2017 TOYOTA PRIUS PRIME

The 2017 TOYOTA PRIUS PRIME has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 5 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Visibilitywiper (6 complaints), and Service Brakes (4 complaints).

Recalls for the 2017 TOYOTA PRIUS PRIME

There are no recalls on file with NHTSA for the 2017 TOYOTA PRIUS PRIME. No Active Recalls

Owner Complaints for the 2017 TOYOTA PRIUS PRIME

43 complaints have been filed with NHTSA for the 2017 TOYOTA PRIUS PRIME. Below is a breakdown by vehicle component.

Most Recent Complaints

#11705045 | ELECTRICAL SYSTEM | | N/A miles
I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is going to reboot. I have seen other Toyota recalls for a similar problem on the RAV4 vehicles and I wonder if it is related.
#11705045 | UNKNOWN OR OTHER | | N/A miles
I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is going to reboot. I have seen other Toyota recalls for a similar problem on the RAV4 vehicles and I wonder if it is related.
#11697127 | ELECTRICAL SYSTEM | | N/A miles
The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years.
#11667467 | ENGINE | | N/A miles
Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They repair bad head gaskets on priuses for $5k all day long. Toyota needs to do right by their clients.
#11661243 | STRUCTURE:BODY | | N/A miles
Background Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. Customer Support Program Coverage Details This Customer Support Program provides coverage for involved vehicles with the original factory Blizzard Pearl or Super White paint. The covered condition may occur when sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel. If the condition is verified, the specific panel affected will be repainted. · The Primary Coverage will be offered until December 11, 2022, regardless of mileage. · After the Primary Coverage, the Secondary Coverage is applicable for 10 years from the date of first use, regardless of mileage. My vehicle is a 2017 Toyota Prius prime with Blizzard pearl 070 paint and I am experiencing terrible paint chipping. My hood, roof, and A Pilars are starting to rust. When I tried speaking to Toyota dealerships and corporate about this issue they refused to help and said there's nothing they can do because my vin doesn't match the recall. The fact that this same paint code is showing such wear despite my vehicle being newer that the recalled vehicles should automatically make me a candidate for a paint replacement on the damaged areas.

View all Electrical System complaints →

Safety Rating for the 2017 TOYOTA PRIUS PRIME

NHTSA has not yet tested the 2017 TOYOTA PRIUS PRIME in its New Car Assessment Program.

Technical Service Bulletins for the 2017 TOYOTA PRIUS PRIME

Toyota Motor Corporation has issued 5 technical service bulletins (TSBs) for the 2017 TOYOTA PRIUS PRIME. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB008523A — ELECTRICAL SYSTEM

TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short...

T-TT-0701-22 — ELECTRICAL SYSTEM

TT: Mil On. DTC P0AFB11 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Ground), P0ABF15 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Auxiliary Battery or Open), P0ABF28 (Hybrid/EV Battery Current Sensor "A" Signal Bias Level Out of Range / Zero Adjustment Failure), P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal...

T-SB-0031-20 — EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Update (Denso)

T-SB-0236-17_Rev — ELECTRICAL SYSTEM

TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software...

T-SB-0236-17 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting when connecting/disconnecting the iPod USB G10 Intermittent error screen when connecting/disconnecting the...

NHTSA Investigations for the 2017 TOYOTA PRIUS PRIME

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA PRIUS PRIME

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Other TOYOTA Models

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