2022 TOYOTA PRIUS PRIME — Problems, Recalls & Safety Data
5/5
Safety Rating
11
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2022 TOYOTA PRIUS PRIME
The 2022 TOYOTA PRIUS PRIME has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. 1 technical service bulletin have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Vehicle Speed Control (2 complaints), Electrical System (1 complaint), and Engine And Engine Cooling (1 complaint).
Recalls for the 2022 TOYOTA PRIUS PRIME
NHTSA has recorded 8 recalls for the 2022 TOYOTA PRIUS PRIME, potentially affecting up to 67,288 vehicles.
Recall 21V734000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — HYBRID PROPULSION SYSTEM
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — HYBRID PROPULSION SYSTEM
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — HYBRID PROPULSION SYSTEM
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Recall 21V734000 — HYBRID PROPULSION SYSTEM
| 8,411 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
View full details →Owner Complaints for the 2022 TOYOTA PRIUS PRIME
11 complaints have been filed with NHTSA for the 2022 TOYOTA PRIUS PRIME. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 1 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 1 | 0 | 0 | 0 |
| Hybrid Propulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
The contact owns a 2022 Toyota Prius Prime. The contact stated while driving at approximately 25 MPH, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 MPH before the contact was able to stop the vehicle by depressing the brake pedal. The contact stated that the failure reoccurred the following day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 700.
I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than a week. The issue is very serious and it's related to my life safety. Thanks
When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.
Safety Rating for the 2022 TOYOTA PRIUS PRIME
The 2022 TOYOTA PRIUS PRIME received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2022 TOYOTA PRIUS PRIME
Toyota Motor Corporation has issued 1 technical service bulletin (TSBs) for the 2022 TOYOTA PRIUS PRIME. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0038-21 Rev — ELECTRICAL SYSTEM
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life....
NHTSA Investigations for the 2022 TOYOTA PRIUS PRIME
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS PRIME
- 2017 TOYOTA PRIUS PRIME — 43 complaints
- 2018 TOYOTA PRIUS PRIME — 18 complaints
- 2019 TOYOTA PRIUS PRIME — 11 complaints
- 2020 TOYOTA PRIUS PRIME — 23 complaints
- 2021 TOYOTA PRIUS PRIME — 18 complaints
- 2022 TOYOTA PRIUS PRIME (current)
- 2023 TOYOTA PRIUS PRIME — 2 complaints
- 2024 TOYOTA PRIUS PRIME — 11 complaints
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- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints