NHTSA Complaint #11705045 — 2017 TOYOTA PRIUS PRIME

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11705045
Vehicle	2017 TOYOTA PRIUS PRIME
Component	ELECTRICAL SYSTEM
Date of Incident	December 5, 2025
Date Filed	December 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is going to reboot. I have seen other Toyota recalls for a similar problem on the RAV4 vehicles and I wonder if it is related.

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