NHTSA Complaint #11542602 — 2014 FORD ESCAPE BACK OVER PREVENTION

Complaint Details

ODI Number	11542602
Vehicle	2014 FORD ESCAPE
Component	BACK OVER PREVENTION
Date of Incident	August 23, 2023
Date Filed	September 5, 2023
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while shifted into reverse or while the vehicle was idling, there was a message displayed on the screen that the back over prevention screen feature was unavailable. An undisclosed dealer was notified of the failure and the contact was informed that there would be a cost for a diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

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