NHTSA Complaint #11542586 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The vehicle failed to function in fifth and sixth gear. There was an abnormal clicking and grinding sound while in fourth gear. There were no warning lights illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was taken to several independent mechanics, and the contact was informed the vehicle could not be serviced at their location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 146,000.