NHTSA Complaint #11542047 — 2016 FORD F-150

I was driving normally to work one morning. I was stopped at a light and made a right turn onto highway. Engine was running fine up to that point, but all of a sudden it started shaking uncontrollably and all power (throttle) was lost. Ford inspected and told me valve seals were bad and that oil had leaked as a result causing metal shavings in multiple cylinders. I come to find out that it is a known issue based on service bulletin posted on NHTSA site explaining to techs how to fix issue IF owners reports it.. My concern is that I was never informed of anything, I had no warning lights display any kind of alerts leading up to this incident, and was just due for oil change. I am now being quoted $19,000 for cylinder head replacements (which is what is listed on service bulletin) or $17,000 for new engine install. Vehicle just stopped in middle of road, between multiple cars.