NHTSA Complaint #11541643 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11541643
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	February 18, 2023
Date Filed	August 30, 2023
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 25 MPH and making a left turn, the vehicle lost power steering functionality. The contact pulled over without power steering assist and turned off the vehicle. The vehicle was restarted, and the power steering functionality resumed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had occurred three times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 70,000.

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