NHTSA Complaint #11541289 — 2023 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11541289
Vehicle 2023 KIA SOUL
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

Out of no where and without warning, the steering wheel pulls in opposite direction and stability control light turns green and stays on the dashboard. Cannot move steering wheel. Simultaneously, the HD radio will get very staticy and abruptly shut off. After about a minute, the radio will come back on and the steering no longer has that pressure. It is terrifying.The car has less than 100 miles on it. I bought it 8/15/23. This has happened twice. Trying to get a service appointment for this week.

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