NHTSA Complaint #11491280 — 2023 KIA SOUL

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnosed that tire shine was on the tires not fuel. The contact also stated that the vehicle had lost power steering functionality. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 400.