NHTSA Complaint #11689118 — 2023 KIA SOUL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11689118
Vehicle 2023 KIA SOUL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. Also in the past few days the drivers side door speaker sometimes works fine other times it gets all static and I have to turn all the sound to the passenger side. With that 3 other things have happened in the same time frame, im not sure if they are all connected but they seemed to have happened all at the same time. The passenger side window will go down from the driver's side door control but only sometimes goes back up. The horn stopped working last night along with the beep when you hit lock on the key fob twice. Im not sure if these are just minor things due to my lack of vehicle knowledge or if they are a real concern, so that is why I wanted to bring it to attention, in case anyone else has experienced any of these issues. The car only has 12000 miles, I only travel locally so im not sure if thats problematic or not. But as I said id rather be safe and let these issues be known.

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