NHTSA Complaint #11540426 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11540426
Vehicle	2015 FORD EDGE
Component	ENGINE
Date of Incident	January 8, 2023
Date Filed	August 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Faulty water pump leak which is extremely expensive to repair due to manufacturer encasing it inside the timing belt chain. I cannot afford a $5K repair for something that should be extremely more affordable due to Ford’s scheme to acquire more money to repair. Standard mechanics cannot complete tasks due to the severity of the job as well as specialized tools required including lifting the car. These water pump, according to what I was informed was designed to last at least 150K miles.

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