NHTSA Complaint #11538339 — 2014 NISSAN ALTIMA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11538339
Vehicle 2014 NISSAN ALTIMA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The lighting system on 2014 Nissan Altima completely failed to the point where we couldn't drive the vehicle at night. We were unable to see the road. While searching Internet for potential issues, we found out that Nissan settled a lawsuit regarding the issues related to failing headlight/delamination issue (Suarrez vs. Nissan, 1-855-786-0996). We were never notified of the issue or the opportunity to fix the problem. Please see your file MC-[XXX}. We were hoping to have this corrected, but Nissan refuses to cover the cost of repair, which was estimated at $1,575.58 by our local Nissan dealer. They claim that the deadlines no longer apply to our case. Any help is greatly appreciated since we are sure many other drivers are in similar situation, based on online forums and defect reporting. Thank you! “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

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